Demand Management
3EX.NET Demand Management software puts you in total control.
Using the 3EX.NET Job Manager, the progressive movement of sales orders from initial entry is automated, with exception alerts directed to relevant workgroups or individuals. 3EX.NET Demand Management software integrates with the 3EX.NET product family, creating a seamless and cost-effective operating environment.
Sales order processing functionality is built using client-defined business rules. Process Stage and redirection objects are used to map and optimise physical tasks such as order sortation, stock allocation and exception handling. Create powerful promotional strategies and automate the sales order fulfilment process to gain the competitive edge.
The main question facing mail order and multi-channel retailers...
Q: What percentage of customer orders do you fulfil complete and on time?
This basic self-assessment usually highlights significant operational bottlenecks within the business process, and the problem intensifies as order volumes increase.
A growing business therefore has to make a very stark decision – work harder OR work smarter!
At Exact Abacus we believe that by implementing 3EX.NET software, connecting business processes and automating every conceivable task, a company can potentially double their turnover without any increase in staff.
To deliver on such a bold objective, we must take a ‘root and branch’ approach to handling customer demand, taking into account sales order entry and processing, payment handling, stock allocation, carrier integration and customer relationship management.
Components
3EX.NET Demand Management software enables the efficient handling of all customer transactions and activity.
The product is assembled from the following components:
- Activity Centre – centralised management of all customer-related tasks, including web-generated business.
- Sales Order Processing – automates the flow of a transaction from entry to completion.
- Returns Management – Parallel handling of customer, supplier and stock transactions associated with a return.
- Pricing and Offers – define and execute triggered promotional offers such as freebies and discounts.
Click here to view the 3EX.NET Demand Management brochure.